Captain Jack Casino

Captain Jack Casino carries a pirate theme throughout its website and opened its virtual doors back in 2008. It places a clear emphasis on the US market while accepting players from many countries worldwide. The site offers a decent selection of real money slots, video poker, and table games although there are no live casino games available. It has built up a solid reputation over the years although some questions have been raised recently regarding extremely slow payments. Players will need to proceed with caution before gaming here. The lobby is adequately presented and navigation is good although the site is definitely in need of an upgrade.

Software and Games

Real Time Gaming and SpinLogic Gaming have collaborated to bring games to players through instant play. Real Time Gaming is well known for its impressive slot games alongside table and card games including Poker, Blackjack, and Craps. The 100 plus slot games offered are the highlight. They include classic three and five reel slots which cover a number of genres and themes, video slots, and jackpots. Featured titles include Ritchie Valens La Bamba, High Fashion, The Three Stooges, T-Rex, Paydirt, Vegas Lux, Aztec’s Millions, Cash Bandits, and Pirate Isle.

Captain Jack Casino is home to over 20 different video poker games. These feature classic games as well as bonus and jackpot style variants. Favorites include Deuces Wild, Mystery Bonus Poker, Pai Gow Poker, Double Jackpot Poker, Bonus Deluxe Poker, and Jacks or Better. Additional table games such as Sic Bo, Caribbean Stud Poker, and Let it Ride are also available. A few speciality games are offered including scratch cards, keno, Catch Fish, casino war, and bingo. Over 20 table games are available and include Blackjack variants such as Blackjack Surrender and European Blackjack along with Baccarat, Punto Banco, and multiple Roulette options.

Bonuses and Promotions

Players wanting to get on board at Captain Jack Casino by creating an account will see that a pretty huge welcome bonus awaits. This totals $11,000 and starts with a 100% match bonus of up to $1,000 on the first deposit. It continues over the next nine deposits. Wagering requirements for this welcome bonus are 30x with a minimum deposit of $30 required. There is also a possibility to get bonuses for certain types of games. These include a 180% no rules bonus for slots, bingo, scratchcards, and keno games which requires a minimum deposit of $30. A 250% offer for all other games carries 30x wagering requirements and the same minimum deposit.

VIP Program

VIP Quarters is the name of the solid VIP Loyalty program offered to incentivize players. It features five levels including Stowaway, Swabie, Swashbuckler, Buccaneer, and Captain. Each level carries its own unique rewards. Players earn one point for every $10 wagered at the casino and these comp points can then be exchanged for chips. Players can enjoy higher table limits, access to a personal account manager, VIP bonuses, weekly cashback, faster payouts, gifts on special occasions, and monthly insurance as they proceed through the ranks.

Banking and Mobile

There are numerous banking options at Captain Jack Casino for deposits and withdrawals. These include Visa, Mastercard, Bank Transfer, Bitcoin, Check, Player’s Reward Card, Discover, Neteller, Litecoin, and Ethereum. As noted earlier, players need to be aware of the casino’s slow payment process. Withdrawals definitely need to be quicker and the withdrawal limits should be lowered or removed.

Captain Jack Casino is fully mobile compatible. It can be played using a web browser or downloaded to a mobile device. Supported platforms include Android and iOS devices along with the larger screens of Windows PCs and Mac. Instant play is assured on all.

Customer Support

There are several ways to contact customer support. A team is at hand providing live chat 24/7 help around the clock for most queries. An email option is also provided for those requiring a more detailed response at help@captainjackcasino.com. A toll free phone number is provided as well.